Contact
Support, a passage that looks wrong, a feature you'd like, a question about billing, or press. Everything goes to the same inbox, and it's read by one person.
Subscriptions are billed by Apple or Google, not by us. On iPhone and iPad they're managed in your Apple Account: Settings → your name → Subscriptions, and refunds go through Apple, at reportaproblem.apple.com. On Android, open Google Play, tap your profile picture, then Payments & subscriptions → Subscriptions; refunds go through Google Play. Cancel at least 24 hours before a renewal to avoid the next charge. If you subscribed but the app still shows the paywall, tap Restore at the top of that screen.
Tell us the book, chapter and translation, and send a screenshot if you have one. Scripture text comes from third-party providers, so we can report the error upstream as well as fix what's ours.
The FAQ and the support page cover most of what we're asked.